Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
1,940 Views

Windows No-Boot, no recovery media, can't install from USB!

My STCK 1A32WF was working fine, then randomly one day I found it powered off. I was using it for digital signage. I turned the stick back on and found it gets stuck on the Windows Boot Manager screen with a "Status: 0xc000000d An unexpected error has occured".

So I figured I'd reinstall the OS and be done with it -- nope. I tried to the "Windows recovery mode" but that doesn't boot either. I built a UEFI GPT recovery USB CD using Windows 10 32-bit, but that gets stuck on boot as well - I choose F10 to enter boot menu, then select my USB stick and then just get stuck on a black screen, I've left it for multiple hours and there is no improvement.

I am using the original intel power adapter that came with the stick to run it plus I am using a powered USB hub to connect the USB flash disk / keyboard etc while trying to reinstall windows.

I have updated to the latest BIOS from the Intel Site by holding down the Power button for 3 seconds but there is no improvement at all - still no boot, and can't install Windows 10 32 bit eitehr.

What gives?

0 Kudos
3 Replies
idata
Community Manager
103 Views

I think I have faulty emmc flash memory in my compute stick. I just tried installing Ubuntu to see if that'd work, but in the first stage of install, the ubuntu installer is stuck and says

mmc0: Card stuck in programming state! mmcblk0 card_busy_detect

mmc0: Timeout waiting for hardware interrupt

mmc0blk0: error -110 sending stop command, original cmd response 0x900, card status 0xe00

It's just stuck on the initial Ubuntu install screen and isn't going any further.

 

And of course, the compute stick is more than 1 year old so no warranty. This whole experience has left a bad taste in my mouth.
idata
Community Manager
103 Views

Hello breakaway,

 

 

In regard to your concern, I would like that you can confirm if you have the latest version of your BIOS.

 

 

On the following link, you will find all the versions of the BIOS for your Intel® Compute Stick STCK1A32WFC:

 

 

https://downloadcenter.intel.com/product/86612/Intel-Compute-Stick-STCK1A32WFC https://downloadcenter.intel.com/product/86612/Intel-Compute-Stick-STCK1A32WFC

 

 

And also this other link:

 

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005636.html BIOS update instructions

 

 

If your BIOS it is up to date, please proceed to contact our Intel® Warranty Support team in order to confirm what else we can do in order if the warranty process will be required for you:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Intel® Contact Support

 

 

Regards,

 

Angie

 

MMaur4
Beginner
103 Views

https://www.youtube.com/watch?v=I7biG_5G39A INTEL COMPUTE STICK: INSTALAR WINDOWS 10 2016 - YouTube

Reply