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DSari1
Beginner
1,403 Views

Windows recovery stuck!

I bought a new Intel compute stick. It booted fine and started installing all the updates.

Once it updated it rebooted into Windows and immediately froze/crashed. This happened on every boot, leaving no time to even log into the system.

I have tried the recovery process but this always freezes at around 50%.

Does anyone know a way to recover from this?

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2 Replies
DSari1
Beginner
89 Views

In the end what worked was doing a bios update following the procedure here: http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html Intel® Compute Stick BIOS Recovery Instructions

Then I installed Windows 10 fresh from here: https://www.microsoft.com/en-us/software-download/windows10 Windows 10

This thread helped me the most on this site: /thread/97715 how I got the Compute Stick update to work

Miguel_C_Old
Employee
89 Views

Hi sarif,

The new Windows® 10 update requires a BIOS update (latest version if possible)

It is necessary a USB hub, USB 2.0 drive and remove SD card if you have one. Please download the file FC0031.BIO and paste it to the root of the USB drive.

https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- Download BIOS Update [FCBYT10H.86A]

Turn the stick off, plug the USB drive with .BIO file and keyboard (wire) to hub; plug monitor and hub to stick.

Press and hold the power button down for 3 seconds. Release it before the 4-second shutdown override. Select F4 option.

More details in the link below.

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html Intel® Compute Stick BIOS Recovery Instructions

Regards,

 

Mike C
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