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idata
Community Manager
849 Views

[edison breakout board] after connect 7.4v battery to J2, the LED no longer light

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Hi,

after I connect the 7.4v battery to J2 on breakout board, the LED no longer light up. is it means the breakout board & edison all burn out?

how can I check the status or fix it?

regards,

yingkitw

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idata
Community Manager
17 Views

Hi yingkitw,

 

 

Are you able to power up the board using the external power supply? Not the battery but from the USB cable.

 

This seems to be warranty issue. Could you please open an email ticket following this link: https://customercare.intel.com/?lang=en-US https://customercare.intel.com/?lang=en-US? Share the same details in your email description.

 

 

Regards,

 

-Pablo

View solution in original post

1 Reply
idata
Community Manager
18 Views

Hi yingkitw,

 

 

Are you able to power up the board using the external power supply? Not the battery but from the USB cable.

 

This seems to be warranty issue. Could you please open an email ticket following this link: https://customercare.intel.com/?lang=en-US https://customercare.intel.com/?lang=en-US? Share the same details in your email description.

 

 

Regards,

 

-Pablo

View solution in original post