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atsem
Beginner
677 Views

erreur de démarrage de windows 10 sur intel joule (ecran bleu)

Hello, I'm Cédric. I have been working on a 550x intel joule module with windows 10 for a while. During my work I tried to use the I2C bus several to communicate the edge and another chip without success. When I looked at the active devices I realized that the I2C bus did not start. And according to the site of microsoft, it was necessary to update the drivers. I followed a tutorial that said to use visual studio, the driver tool after installing windows driver kit. But during the process, the board restarted and stopped on a blue screen with as ACPI BIOS ERROR message. Even after several restarts, no changes.

I do not know what to do. Is there a person who can help me identify the problem? And if possible resolve it.

Thank you for your help.

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2 Replies
idata
Community Manager
24 Views

Hi Cédric,

 

 

Thank you for contacting us.

 

 

That's a weird issue. Did you try to flash the BIOS? If you didn't, please follow this guide: https://software.intel.com/en-us/flashing-the-bios-on-joule

 

 

And, can you please send us a photo of the error that you are getting?

 

 

We will be waiting for your response.

 

 

Have a nice day.

 

 

Regards,

 

Leonardo R.
idata
Community Manager
24 Views

Hi Cédric,

 

 

Do you have any updates about this?

 

 

Regards,

 

Leonardo R.