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Hi Johnhennessy,
We recommend that you contact your local dealer or distributor before contacting Intel.
Are you using this phone number?
Phone Number: 1-916-377-7000
This is the North America Customer Support Center
Business Hours:
Monday - Friday
7:00 AM to 5:00 PM (Pacific Time)
Intel® Contact Support
http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html
Regards,
Hellen.
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Hi Johnhennessy,
I have been checking this thread and I was wondering if you were able to resolve this problem.
Regards,
Hellen.

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