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intel joule 570x crash

hgs
Beginner
1,003 Views

Hi All,

I see the following crash infrequently while I was working the console through uart interface. Any thing alarming about this crash?

[ 1365.245813] irq 467: nobody cared (try booting with the "irqpoll" option)

[ 1365.253419] CPU: 0 PID: 106 Comm: irq/41-bxtwc_ir Tainted: G O 4.9.27-intel-pk-standard # 1

[ 1365.263893] Hardware name: Intel Corp. 570x DVT3/SDS, BIOS GTPP1J2A.X64.0143.B30.1706270056 06/27/2017

[ 1365.274269] ffffc90000427d60 ffffffff813fc6da ffff88017897c200 0000000000000000

[ 1365.282526] ffffc90000427d90 ffffffff810c6cde ffff88017897c200 0000000000000000

[ 1365.290778] ffff88017a130d00 ffffffff81eca0a0 ffffc90000427dc8 ffffffff810c7063

[ 1365.299031] Call Trace:

[ 1365.301758] [] dump_stack+0x4d/0x63

[ 1365.307475] [] __report_bad_irq+0x2e/0xc0

[ 1365.313779] [] note_interrupt+0x233/0x270

[ 1365.320083] [] ? irq_forced_thread_fn+0x70/0x70

[ 1365.326969] [] handle_nested_irq+0xa5/0xc0

[ 1365.333365] [] regmap_irq_thread+0x1b9/0x360

[ 1365.339961] [] ? irq_forced_thread_fn+0x70/0x70

[ 1365.346845] [] irq_thread_fn+0x20/0x50

[ 1365.352858] [] irq_thread+0x10d/0x190

[ 1365.358774] [] ? wake_threads_waitq+0x30/0x30

[ 1365.365467] [] ? irq_thread_dtor+0xc0/0xc0

[ 1365.371869] [] kthread+0xd7/0xf0

[ 1365.377300] [] ? kthread_park+0x60/0x60

[ 1365.383413] [] ret_from_fork+0x22/0x30

[ 1365.389441] handlers:

[ 1365.391972] [] irq_nested_primary_handler threaded [] wcove_gpio_irq_handler [gpio_wcove]

[ 1365.404589] Disabling IRQ # 467

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3 Replies
idata
Community Manager
120 Views

Hello Hari,

 

 

Thank you for your interest in Intel products.

 

I would like to know a little bit more information regarding your issue. Could you please provide the following information?

 

How are you powering the Joule board? Are you using a 12VDC supply in the DC input jack?

 

Additionally, I would like to let you know that the official Joule's image we support is the Ref-OS-IoT, for that reason I'd suggest you to try installing that one to do your tests.

 

 

Regards,

 

Alexandra
hgs
Beginner
120 Views

Hi Alexandra,

I have joule module mounted on to our custom baseboard which is battery operated and has provision to be chargeable with 12 V supply.

We use 6900mAh 3.7V 25.53Wh battery.

Between I am using OS 1706 release package-precompiled.

Thanks

idata
Community Manager
120 Views

Hi Hari,

 

 

The board was designed and tested for a specific use case, running off a 12V, 3A power source, as specified in the link below:

 

https://software.intel.com/en-us/intel-joule-getting-started

 

 

Please try to connect your board directly to a 12 VDC power supply.

 

Let me know if you still get the same error.

 

 

Regards,

 

Alexandra
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