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unable to install the (Intel® ITP-XDP) software

we have purchased ITP debugger, we are facing issue with installing the software.

we are getting 

Script C:\Program Files (x86)\IntelSWTools\sw_dev_tools\scripts\install_dal.ps1 completed with error (error code: 1)

please let us know how to resolve this issue. attached the screen shot of the error.

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