usb driver is not ditected by setuptool and :source file is incorrect

idata · ‎01-10-2018

Dear experts,

please help me

I can not use my intel Edison-arduino, because of this problem.

Setup tool do not ditect USBdriver.

So I followed the setup tool. and see this evey time.

It says

---------------------------------------------------------------------

install wizard of device driver has completed

the software which has already installed is better to your hardware than this. So software installing has not done.

drivers name

FTDI COM Driver.......You can use

-----------------------------------------------------------------------

And, When I click button means "I understand" ,

this screen appears

I click continue and, any USB Driver is not ditected like this.

I had thought this for 5days.

Please tell me what to do.

idata · ‎01-10-2018

Hello, Mikann

Thank you for your interest in Intel products.

I am currently investigating your case and I will get back to you as soon as possible.

Regards,

Alexandra

idata · ‎01-12-2018

Hello, Mikann

Please try following the steps in the link below:

If you have any further questions, don't hesitate to contact me.

Regards,

Alexandra