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MTino
Beginner
947 Views

windows stick mini pc muestra pantalla negra

cuando lo conecto al tv sale una pantalla negra con el cursor y alli se queda

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2 Replies
idata
Community Manager
75 Views

Hi Matb73,

 

 

Let's try to reset or restore the Intel® Compute Stick.

 

 

It is necessary to plug the power adapter to the stick, remove the SD card, plug the stick to the TV through the HDMI port, change manually the video input of your TV (HDMI port used) and plug a wire keyboard if possible.

 

 

Then, turn your stick on and keep tapping F8, the unit will display a window and select Restore.

 

 

 

If problem continues, we can try BIOS recovery.

 

We need a USB drive, USB hub and download the .BIO file.

 

 

File in the link below (applicable for STCK1A8LFC and STCK1A32WFC)

 

https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A-?product=86612 https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A-?product=86612

 

 

Model STK1A32SC / STK1AW32SC

 

https://downloadcenter.intel.com/download/25887/BIOS-Update-SCCHTAX5-86A- https://downloadcenter.intel.com/download/25887/BIOS-Update-SCCHTAX5-86A-

 

 

 

-Turn the stick off

 

-Download and paste the .BIO file in the root of the USB drive.

 

-Plug the USB hub to the stick and

 

-Plug USB wire keyboard and USB drive to the USB hub

 

- Press and hold the power button down for 3 seconds. Release it before the 4-second shutdown override.

 

-From New window, select F4 BIOS Recovery

 

 

 

More details in the link below:

 

BIOS Recovery Instructions for Intel® Compute Stick

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html

 

 

Let me know how it works.

 

 

Regards,

 

Mike C
idata
Community Manager
75 Views

Hi Matb73,

 

 

I am following your case. Let me know if Intel® Compute Stick is working properly.

 

 

Regards,

 

Mike C
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