Intel® NUC Elements
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Download USB driver


I may be posting on the wrong board, sorry.

I need to download a driver for a Windows 10 PC. It is a USB driver that I believe is a 7 series. I have browsed in the Intel download areas but am not able to find anything. 

I am attempting to restore a Win 10 install using Macrium Reflex. When I boot the machine to the optical drive containing a rescue disk, the Macrium interface loads, but it tells me that I need to install the USB driver. I cannot find it anywhere on my backup disks so I decided to check the Intel site.

I just need the file, not an installer, the machine will NOT boot into windows but I can install the driver using the Macrium Interface. See picture attached, and thanks in advance for any help.


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3 Replies
Super User Retired Employee

Intel provides no drivers for its chipset-based USB controllers for Windows 10. All necessary drivers are built into Windows 10 installation images. Now, you may need to install a Chipset Device Software package supporting your chipset in order for your USB controllers to be configured properly, however.

Here is a link to the download page for a version of the Chipset Device Software package that should support your 7 Series chipset: Give it a try and see what happens.
Hope this helps,

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Thanks Scott I'll give it a whirl. My win 10 PC bit the dust the other day. It is a dual boot system win 10 and 7 with 10 being the first choice. But I can still access both of the partitions via Win 7.


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Hello Gopher,

Thank you for posting on the Intel️® communities.  

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website ( website helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards, 

Jean O.  

Intel Customer Support Technician

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