Intel® NUC Elements
Support for Intel® NUC Compute Element, Board Element and Chassis Element
113 Discussions

NUC9I9QNB, Bluescreen and shuts down repeatedly.

fm_buli
Beginner
‎10-20-2022 12:51 AM
261 Views

Hello

 

I have issues with a Razer Tomahawk that is running with a NUC9I9QNB.

To my knowledge and from what I can read online with optimal temps for this unit, it seems like it is running extremely hot.

I am suspecting that the internal fan in the nuc9 is not spinning as it is supposed to and therefor not cooling and making the computer shut down completely as well as bluescreen with WHEA_UNCORRECTABLE_ERROR over and over again.

 

Anyone else have any experience with this issue or tips/ tricks regarding this? Or can for certain say that their own nuc9 is running cooler then this one?

Is it possible to buy a new fan somewere or see the fan speed through software somehow?

Idle temps below:
https://i.imgur.com/Qa2JA80.png 

 

Thank you.

0 Kudos

Link Copied

1 Reply
n_scott_pearson
Super User Retired Employee
‎10-20-2022 08:51 AM
234 Views

You are using a very old and out-of-date tool (sadly, Alfredo seems to have given up on it). Please use something more up-to-date like HWiNFO64 or (better) AIDA64 to produce a more-accurate and more-complete report and post the results here.

...S

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.