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Questions about network ports

ip3
Beginner
398 Views

Hello everyone:

I have these questions and I hope you can help me with them.THANKS!

 

1. Replacing the element board will cause the MAC address of the I225 LAN to be lost.  How can I fix the MAC address of the I225 LAN to the carried board?  

2. After connecting the I225 LAN to the Internet cable, you must open the Net Connections interface to connect to the Internet. Otherwise, you cannot connect to the Internet. 

3. After the I225 LAN and I219 LAN drivers are installed, the PowerManager option is not displayed on the Properties screen.  

4. NUC8(I5-8265U)BIOS after opening the PXE function, Boot menu does not have the PXE option of I225 LAN.  

Do you have any ideas on how to solve these issues?

 

Thank you for any advice!

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3 Replies
Alberto_R_Intel
Moderator
387 Views

ip3, Thank you for posting in the Intel® Communities Support.

 

In order for us to provide the most accurate assistance on this matter, first, we just wanted to confirm a few details about your system:

What is the specific model of the Intel® Element?

Is this a new product?

When did you purchase it?

Which Windows* version are you using?

Does this scenario happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

Alberto_R_Intel
Moderator
297 Views

Hello ip3, I just wanted to check if you saw the information posted previously and if you still need assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
289 Views

Hello ip3, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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