Intel® NUC Elements
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Cj5
Beginner
446 Views

Tengo una mini pc Intel Pocked con procesador Atom Z3735 con 2 USB 2.0 + SD. Tiene Windows 10 home + Android. Su etiqueta dice: Modelo. D1S 2 + 32 y abajo el número: 06083895. No encuentro este modelo en las paginas de Intel. Quisiera saber qué actualización de BIOS y qué otros drivers le correspondan para bajarlos y tratar de repararla; ya que no arranca (vá a la pantalla azul de la muerte) y no puedo cargarle la iso de Windows 10. Gracias. Saludos. 

 

PD: no se si elegí correctamente en "select Location". No conozco los productos y no hablar el idioma inglés me complica. Mis disculpas.

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3 Replies
David_G_Intel
Moderator
411 Views

Hello  @Cj5


Thank you for posting on the Intel️® communities. Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate. 

The information provided does not seem to indicate an Intel mini PC, you can check our article to get the model and Identify if it is an Intel product:

Please follow the steps there and share the model with us.


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
393 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
363 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

David G. 

Intel Customer Support Technician  


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