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ММагд
Beginner
373 Views

Здравствуйте. Подскажите пожалуйста, шумный вентилятор является поводом для гарантийного ремонта. Шум появляется сразу как только включаешь NUC. До этого был другой. Тихий как будто не было вентилятора.

 
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7 Replies
AlHill
Super User
63 Views

So many NUCs, so many fans. Use this to start your warranty replacement:

https://supporttickets.intel.com/warrantyinfo?lang=en-US

 

Doc

LeonWaksman
Super User
63 Views

What is your NUC model? When did you buy it?

 

Leon

 

ММагд
Beginner
63 Views

Здравствуйте. У меня NUC5CPYH.

LeonWaksman
Super User
63 Views

  1. Since your NUC is probably older that 3 years, you will not have warranty coverage any more. You may check here if your NUC is still covered by the warranty service: https://supporttickets.intel.com/warrantyinfo?lang=ru-RU
  2. Problem which you have described, may happen as result of clothing the cooling fan (blower) by dust.
  3. The cooling fan can be cleaned with pressure air from special compressed air duster. Something like this https://www.amazon.com/Falcon-Dust-Off-Compressed-Duster/dp/B00RY43LQA/ref=sr_1_25?crid=OJRZBGGH4AMA...
  4. In order to get access to the cooling fan you should remove the board from its housing. Please see this video how to do this: https://www.youtube.com/watch?v=MwqrfIdyvGw&t=300s
  5. If still after cleaning the fan will be noisy, please right down its P/N and buy a new one. You may find a new one in Ebay or Aliexpress.

 

Regards

Leon

 

ММагд
Beginner
63 Views

Thanks for the message. I bought this NUC on April 3, 2019, it has 3 years warranty. My problem will be the cause of the warranty repair. I bought an online store, I think to send it back to me or not.

LeonWaksman
Super User
63 Views

  1. Contact the online store and ask them to replace your NUC.
  2. If they will fail to do this check that your NUC is covered by the warranty in the link I given you in my post above.
  3. You may submit your request for repair here: https://supporttickets.intel.com/servicecenter?lang=ru-RU

Leon

 

ММагд
Beginner
63 Views

Thanks.

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