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11TNKi7 Graphics Driver

calzon65
Novice
315 Views

I'm running the 11TNKi7 and Intel Support Assistant indicates all drivers are up-to-date.

But I was looking at the video driver which is version 27.20.100.8935 10/28/2020 and it's more than 9 months old.  I know Support Assistant is saying I'm up-to-date, but I would have thought a video driver over 9 months old would have been updated by now.

Does anyone know if Intel Support Assistant is correct and I am running the latest video driver? 

Attached is Support Assistant's current report.

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3 Replies
AndrewG_Intel
Moderator
285 Views

Hello @calzon65

Thank you for posting on the Intel® communities.

 

The information provided by Intel® Driver & Support Assistant (Intel® DSA) is correct. The latest recommended driver for the Intel® NUC 11 Pro Kit NUC11TNKi7 is Intel® Graphics DCH Driver Version: 27.20.100.8935 (Date: 1/13/2021) as you may confirm in the link.

NUC driver.png

 

There are two methods to find the latest drivers for your Intel® NUC: (1) you may use Intel® Driver & Support Assistant to automatically detect if you have the latest BIOS and drivers; or (2) you may manually search for the latest drivers in Download Center following the steps in this link: How to Download BIOS, Drivers, and Firmware for Intel® NUC Products, section > Manual updates.

 

Note:

Intel® is constantly releasing updated versions of generic graphics drivers. There are "newer/updated versions" of the graphics version 27.20.100.8935 but those are currently generic releases. What happens is that the "graphics driver customization" and validation process may take longer than it takes to releases generic versions. Once the Intel® NUC team completes all the proper driver customization and validation, the drivers may become available in Download Center for the particular Intel® NUC model. We recommend using the latest customized driver that is currently validated for your Intel® NUC, in this case, version: 27.20.100.8935).

 

We hope this clarifies your concerns. For any other inquiries please don't hesitate to contact us back.

 

Best regards,

Andrew G.

Intel Customer Support Technician

 

calzon65
Novice
263 Views

Thank you Andrew G.

Because the current video driver seemed so old, I was looking to confirm the DSA results were correct and you have confirmed that.

AndrewG_Intel
Moderator
239 Views

Hello calzon65

Thank you for your response. We are glad to know that the information provided has been helpful to clarify this concern. Having said that, we will proceed to close this inquiry now. If you need any additional information, please submit a new question as this thread will no longer be monitored. It has been a pleasure to assist you.


Sincerely,

Andrew G.

Intel Customer Support Technician


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