6i7KYK temperature and thermal throttling

[Fastrax]

Hi Team,
I am after some advice with regards an Intel 6i7KYK which I have recently purchased.

On idle it seems to run rather warm. The lowest temperature whilst idling with 3 to 4 precent CPU utilisation is 63 degrees. As soon as it gets any load, even 10-15 percent, temperatures spike instantly to 100 degrees and thermal throttling kicks in.

Reading reviews and posts online they talk about this model idling at 35 degrees. I'm often at double that.

I suppose I have two questions:

Should I be able to get 35 degrees without compromising performance?

Are there any recommendations to get temperatures down and maintain performance.

Ideally, I'd like it to run cooler so that it's less noisey. I appreciate that this is a small powerful unit.

So far I have;
Updated Bios
Clean Windows Install
Cleaned fan
Cleaned heatsink
Resat heatsink with fresh thermal compound (artic silver)
Turned off turbo boost in bio
Underclocked CPU by 0.1v

[AndrewG_Intel]

Hello @Fastrax

Thank you for posting on the Intel® communities. Please allow us to review this further and we will be posting back as soon as more details are available.

Best regards,

Andrew G.

Intel Customer Support Technician

[Ronny_G_Intel]

Hi Fastrax,

I see that you recently purchased this product but keep in mind that the NUC6i7KYK has been discontinued, may I ask you if you are the original owner of the product? Was this a brand new or pre-owned unit? I am asking these questions because if the unit was previously used perhaps the fan may need to be replaced, if this is a new unit recently purchased, the fan should be in good working order.

The Intel® Core™ i7-6770HQ Processor soldered down in your system has a TDP of 45 W (note, this is measured in Watts and not in degrees), I would recommend that you try "Fan Control Mode" in BIOS and test: Quiet or Balance. You can also try "Custom" and set up your own fan behavior.

Keep in mind that when this unit was designed the idea was to provide our customers with high-performance system inside a small chassis, cooling down this system is a big thing, and underclocking or undervoltaging is not usually associated with high performance. If you want to limit down the system cooling, the performance will be also impacted.

I would recommend that you check our BIOS glossary documentation and set up the BIOS according to your expectations.

I hope this helps.

Regards,

Ronny G

[AndrewG_Intel]

Hello Fastrax

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.

Best regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello Fastrax

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andrew G.

Intel Customer Support Technician