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About the problem of restarting the splash screen after the 3rd image processor driver is installed

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Dear technicians

My CPU model is i5-3570k. Recently, there is a problem with the independent graphics card, so I need to use the graphics processing function on the CPU. I downloaded the Intel driver and support assistant on the Intel official website, downloaded the latest 3rd graphics processing driver [15.33] according to the test results, and restarted the computer according to the requirements after completing the driver. When I entered the computer desktop, there was a splash screen situation. I found the older 3th graphics processing driver on the Intel official website, and it was also a splash screen situation after restarting. My computer can only be used under the standard VGA graphics adapter.

Ask Intel technical personnel to help, as soon as possible can use the CPU image processing function!

Thank you very much.4.jpg3.jpg2.jpg1.jpg

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1 Solution
n_scott_pearson
Super User Retired Employee
103 Views

Well, the forum chosen was definitely incorrect - both times! You should have posted this question in the Graphics forum. What's done is done; we'll discuss it here regardless.

 

Before anything else, I wanted to put everything into perspective. Understand that (a) you are using a 8-year-old, discontinued processor, (b) you are using a 8-year-old, likely discontinued motherboard, (c) you are using an 11-year-old, discontinued and now unsupported operating system (support for Windows 7 was terminated on January 14, 2020) and (d) no active maintenance of the drivers for Intel HD Graphics 4000 are occurring (in the past year, I have seen only security updates being released). Overall, what this means is that we can only attempt to get this working better with what you have.

 

Ok, let's get some more information about the platform...

 

What is the motherboard being used? Does it's pre-boot support include a graphical BIOS Setup or is it all text-based?

What and how much memory are you using? What are the part numbers for the DIMMs/SODIMMs being used?

 

In my experience, the effect you are seeing in your attached screen image is the result of memory corruption and is typically the result of failures in the memory subsystem. This could be the result of a failure in the processor's memory controllers, a failure in the actual DIMMs/SODIMMs being used or a failure in the memory bus support on the motherboard. Diagnosing these possibilities can be difficult. The easiest thing to try is to test with different memory. If you do not have any other memory and cannot borrow any from a friend, many computer repair shops will test a system for you with their memory in place of yours.

 

...S

 

View solution in original post

4 Replies
n_scott_pearson
Super User Retired Employee
103 Views

Sorry, we cannot do anything with images as text is not translatable to English. What is happening when you go into BIOS Setup? Is the display working properly before Windows starts loading?

103 Views

Before entering the window, the display can work normally. I have checked that the BIOS settings are correct

n_scott_pearson
Super User Retired Employee
104 Views

Well, the forum chosen was definitely incorrect - both times! You should have posted this question in the Graphics forum. What's done is done; we'll discuss it here regardless.

 

Before anything else, I wanted to put everything into perspective. Understand that (a) you are using a 8-year-old, discontinued processor, (b) you are using a 8-year-old, likely discontinued motherboard, (c) you are using an 11-year-old, discontinued and now unsupported operating system (support for Windows 7 was terminated on January 14, 2020) and (d) no active maintenance of the drivers for Intel HD Graphics 4000 are occurring (in the past year, I have seen only security updates being released). Overall, what this means is that we can only attempt to get this working better with what you have.

 

Ok, let's get some more information about the platform...

 

What is the motherboard being used? Does it's pre-boot support include a graphical BIOS Setup or is it all text-based?

What and how much memory are you using? What are the part numbers for the DIMMs/SODIMMs being used?

 

In my experience, the effect you are seeing in your attached screen image is the result of memory corruption and is typically the result of failures in the memory subsystem. This could be the result of a failure in the processor's memory controllers, a failure in the actual DIMMs/SODIMMs being used or a failure in the memory bus support on the motherboard. Diagnosing these possibilities can be difficult. The easiest thing to try is to test with different memory. If you do not have any other memory and cannot borrow any from a friend, many computer repair shops will test a system for you with their memory in place of yours.

 

...S

 

View solution in original post

103 Views

我很抱歉我选择的论坛是不正确的。同时,非常感谢您在错误的论坛地址下回答我的问题。我也很抱歉,关于时间方程的问题没有及时回答你。

 

好消息是这个问题已经解决了!问题真的在我的记忆里。我使用另一个内存并安装最新的第3图形处理驱动程序[15.33],它不会出现在我之前发送的图像中,而且一切都可以正常使用。

 

非常感谢您的答复,

非常感谢你选择在错误的论坛和我讨论

谢谢!

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