* I tried as suggested elsewhere removing the USB Hub from the Windows 10's device manager to no avail.
* Tried to adjust the Power Management options of USB Hubs in the device Manager, the USB Sleep settings of the Power Profile.
* I checked in the BIOS Advanced Devices USB: All ports are enabled. (I also tried to enable Legacy USB but it did nothing)
* Updated to the latest BIOS, firmware, and drivers
Any help is highly appreciated!
I have booted into a Live Linux and found that the port is still dead.
I was hoping that it would work in a clean environment, and that a OS refresh could fix this - but it looks like this is a non-recoverable hardware defect. Sad. Not the end of the world, though.
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Intel Customer Support Technician