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RSmit42
Beginner
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Apple Thunderbolt 2 display to an Intel NUC (NUC8i5BEH) via the Thunderbolt 3 USB-C port

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Has anyone had any success connecting an Apple Thunderbolt 2 display to an Intel NUC (NUC8i5BEH) via the Thunderbolt 3 USB-C port using an Apple TB3 to TB2 dongle? Intel support seems to think this will work, but I've had zero success getting the NUC to recognize/start the display. I have all drivers on the NUC up to date via the Intel Support Driver app. Any help by anyone in the community would be much appreciated.

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David_V_Intel
Employee
279 Views
Hello everyone, Please bear in mind that Intel* does not recommend the use of any kind of adapters. This is because we cannot test all of them, so we cannot guarantee that these are going to work. This specific issue was solved through live support, for more personalized solutions: Chat support: http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat US Phone support: 916-377-7000 Monday - Friday 7:00 AM to 5:00 PM (Pacific Time) Web ticket: https://www.intel.com/content/www/us/en/my-intel/support-sign-in.html?redirect=https://sfederation.i... Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation

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David_V_Intel
Employee
280 Views
Hello everyone, Please bear in mind that Intel* does not recommend the use of any kind of adapters. This is because we cannot test all of them, so we cannot guarantee that these are going to work. This specific issue was solved through live support, for more personalized solutions: Chat support: http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat US Phone support: 916-377-7000 Monday - Friday 7:00 AM to 5:00 PM (Pacific Time) Web ticket: https://www.intel.com/content/www/us/en/my-intel/support-sign-in.html?redirect=https://sfederation.i... Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation

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ANosr
Beginner
279 Views

how was this resolved??????????

RSmit42
Beginner
279 Views

ANosr, there wasn't a clean resolution. In the end I acquired a standard monitor to use on the Intel NUC - my Thunderbolt 2 display is being used by my MacBook Pro (fall, 2015). In the end my home desk setup is more to my liking with the duel monitors/computers/OSs than my original plan. Sorry I couldn't provide a better resolution for you.

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