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MPeal
New Contributor I
5,632 Views

Audio Headphone Output Not Working

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I have a new NUC 8i7BEH. I have installed the audio drivers which should allow use of the headphone socket. It dosen't work. Inserting the headphone socket dosent cut off the sound from the speakers and there is no sound to the headphones.

I have uninstalled and reinstalled the audio drivers. Still not working. My main audio output is to Creative Bluetooth speakers. My video output is from the USB/Thunderbolt socket to Display Port in on the monitor. I have noted that there is no

Realtek HD Audio icon in Control Panel. Any help appreciated.

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MPeal
New Contributor I
3,308 Views

Yes audio is working correctly. Thank you for help.

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4 Replies
LeonWaksman
Super User
3,308 Views

In order to use 3.5mm jack Audio output you need to install the following Realtek driver: https://downloadcenter.intel.com/download/28097/Realtek-High-Definition-Audio-Driver-for-Windows-10-... Download Realtek* High Definition Audio Driver for Windows® 10 64-bit for the Intel® NUC Kit NUC8i7BE, NUC8i5BE, NUC8i3B… Did you installed this driver?

Leon

MPeal
New Contributor I
3,308 Views

Yes, thank you that driver works. Can I just mention that I did download the driver from this llink........... https://downloadcenter.intel.com/product/126140/Intel-NUC-Kit-NUC8i7BEH Downloads for Intel® NUC Kit NUC8i7BEH ....... I removed and reinstalled it a few times and downloaded it twice but it did not install/work correctly.

Might be a corrupted download or maybe the driver on that link has a bug?

LeonWaksman
Super User
3,308 Views

"Yes, thank you that driver works..." - means that the audio work now? Please clarify.

Leon

MPeal
New Contributor I
3,309 Views

Yes audio is working correctly. Thank you for help.

View solution in original post

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