BIOS [PATGL357]0046 - Shutdown Fix?

[sprocketoctopus]

G'day.

@AndrewG_Intel 

Will UEFI/BIOS update 0046 fix the shutdown problem some of us are experiencing?

Also the not waking up from sleep problems?

(NUC11XX) when shutting down W10 or 11 blue light stays on, only way to power off is remove power cord?

You said on a previous thread: [NUC11PAHi7 no video output after update BIOS ver 0043]

here:

community.intel.com/t5/Intel-NUCs/NUC11PAHi7-no-video-output-after-update-BIOS-ver-0043/m-p/1397110#M92277

If we are reporting other issues to create a new thread which I have done.

I do have a support ticket with Jeffry.V. but last I heard they were still working on both these problems.

Thanks to you and Intel for finally sorting this out (hopefully!). I can go back to supplying NUC11's instead of NUC10's..

Cheers

~S.O

[Alberto_R_Intel]

sprocketoctopus, Thank you for posting in the Intel® Communities Support.

In reference to your question, based on the released notes for BIOS 0049, there are no fixes for the specific issues that you are asking for, waking up from sleep and shutting down issues:

https://downloadmirror.intel.com/736382/PA_0046_ReleaseNotes.pdf

For the shutdown problem, you can always try the suggestion provided in the link below:

https://www.intel.com/content/www/us/en/support/articles/000090556/intel-nuc.html

"I do have a support ticket with Jeffry.V. but last I heard they were still working on both these problems.", Yes, that is correct, so what we suggest is to keep checking that case that is already open for possible updates on this matter and a possible solution.

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician