BIOS selecting a menu item without a mouse

[shigmas]

I wonder what I'm missing here.

Using the arrow keys, tab and enter, I can get around. But, how can you select a menu item with the keyboard.

For example, I go to Advance->Power->After Power Failure

The menu comes up, but how can you select other options with the keyboard?

[LeonWaksman]

Which model of NUC you have?

Leon

[shigmas]

NUC7: https://ark.intel.com/content/www/us/en/ark/products/126135/intel-nuc-kit-nuc7cjyh.html?wapkw=BOXNUC7CJYH

[shigmas]

Oh, sorry. I posted a reply but it didn't accept.

It's a NUC7JYB, BIOS Version JYGLKCPX.86A.0053.2019.1015.1520

[LeonWaksman]

Your NUC has Visual BIOS installed. While in Power tab, using the keyboard arrow, put the cursor on After Power Failure field in the Secondary Power Settings. Click enter and menu with options will open. With arrow, choose the required option and then click enter. 

Click on F10, confirmed by "Y" to save the changes. See the attached clip.

Leon

[shigmas]

Oh, sorry. These steps do work with the BIOS version that I mentioned (the NUC7JYB that I have on my desk). But they do not work with the BIOS on several other NUC7JYB's, but I don't have those with me (although a visually identical version Visual BIOS is installed). I probably won't be able to check the BIOS versions on those for about 2 weeks.

[shigmas]

Okay. I ended up having to set up a couple more on short notice.

These instructions do not work on

JYGLKCPX.86A.0065.2021.0722.1137 

Enter will open the menu, but the item underneath seems to be selected and the arrow will leave the box (and go to touch keyboard)

While it's a pain to connect yet another device to set the setting, it's a whole lot more trouble to change the BIOS, and we are almost done with this batch of NUC's, so I hope the BIOS is a fixed version for the next batch 

[Alberto_R_Intel]

Hello shigmas, Thank you for posting in the Intel® Communities Support.

I just wanted to check if the problem between the Intel® NUCs and the keyboard persists and if you still need further assistance on this matter?

If you do, please attach the SSU report from at least one of the Intel® NUCS so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Regards,

Albert R.

Intel Customer Support Technician

[shigmas]

The resolution is that  JYGLKCPX.86A.0065.2021.0722.1137 requires a mouse to use a pull down menu. Upgrading is more work than finding a mouse.

So, there is no solution.

[Alberto_R_Intel]

Hello shigmas, Thank you very much for your response.

We are sorry to hear the issue persists. For Intel® it is very important all the feedback and comments provided by all of our clients. Based on that, I will send your remarks to the proper department for them to be aware of your observations and suggestions in order to keep improving the customer's experience while using Intel® products.

Any other inquiries, do not hesitate to contact us again.

Regards,

Albert R.

Intel Customer Support Technician