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The Intel Driver and Support Assistant utility keeps telling me I need to install a BIOS update dated 11/08/2020. It's been installed three times now...but the utility keeps popping up and saying I need to do it again. What's up with that?
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Hi Kevin,
The IDSA is right, your BIOS need to be updated to version 0050 (currently you have version 0047 installed). There are cases that the BIOS updated using IDSA and the express method fails (this is your case). So, in order to overcome this problem, update your BIOS, using BIOS Recovery from the Power Button Menu method:
1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC).
2. Download FNCML357.0050.RECOVERY.zip and extract the FNCML357.cap file from this archive. Copy the FNCML357.cap to the root of the previously prepared USB stick. Insert this USB stick into rear USB port on your NUC. Reconnect the Power Adapter.
3. Press and hold Power Button for about 3 seconds. Count 1001, 1002, 1003. Release the Power Button. NUC should reboot into Power Button Menu (this will take about 60 seconds). You should release the Power Button before 4-sec shut down override or when the Power Button LED changes color from blue to amber.
4. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen). When the recovery finishes, press on Power Button and hold it, until NUC switches OFF. Pull out the power cord. Remove the USB stick.
5. Replace the power cord and press Power Button to switch the computer to ON. Let the NUC fully reboot.
Hope this will help
Leon
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In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post.
Leon
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Hi Leon,
Thank you for responding. The file is attached.
kevin
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Hi Kevin,
The IDSA is right, your BIOS need to be updated to version 0050 (currently you have version 0047 installed). There are cases that the BIOS updated using IDSA and the express method fails (this is your case). So, in order to overcome this problem, update your BIOS, using BIOS Recovery from the Power Button Menu method:
1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC).
2. Download FNCML357.0050.RECOVERY.zip and extract the FNCML357.cap file from this archive. Copy the FNCML357.cap to the root of the previously prepared USB stick. Insert this USB stick into rear USB port on your NUC. Reconnect the Power Adapter.
3. Press and hold Power Button for about 3 seconds. Count 1001, 1002, 1003. Release the Power Button. NUC should reboot into Power Button Menu (this will take about 60 seconds). You should release the Power Button before 4-sec shut down override or when the Power Button LED changes color from blue to amber.
4. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen). When the recovery finishes, press on Power Button and hold it, until NUC switches OFF. Pull out the power cord. Remove the USB stick.
5. Replace the power cord and press Power Button to switch the computer to ON. Let the NUC fully reboot.
Hope this will help
Leon
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- Hן לקהן
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Wow! That worked...thanks Leon...much appreciated.
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