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Beginner
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BOXNUC7I5BNH loses BIOS seetings

My 7th Gen NUC does not retain BIOS boot settings when unplugged.

Any time I unplug my NUC it losses detection of the M.2 SSD and boot priority settings.

I have to restart once to get it to recognize the m.2, then enter boot settings and change it to boot from the M.2.

Is this just how it is, or can I fix it somehow?

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Community Manager
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Hello, De4dMedic. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.

 

 

For me to assist you better, may I please have the BIOS version currently installed on your NUC?

 

Additionally, can you please confirm for me the model of your M.2 SSD?

 

 

 

Antony S.
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Beginner
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BIOS is

BNKBL357.86A.0060.2017.1214.2013

M.2 SSD is

Inland Professional 256GB http://www.microcenter.com/product/503685/256GB_3D_NAND_M2_2280_PCIe_NVMe_Gen_3_x2__Internal_Solid_S... Inland Professional 256GB 3D NAND M.2 2280 PCIe NVMe Gen 3 x2 Internal Solid State Drive 256GB NVME SSD - Micro Center

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Community Manager
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Hello, De4dMedic. Thank you very much for your reply and the information provided.

 

 

In this case, please update your BIOS to the 0063 version. Click https://downloadmirror.intel.com/27734/eng/BN0063.bio here to download the BIOS file and follow this guide to install it: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

 

 

 

Antony S.
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Community Manager
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Hello, De4dMedic.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.
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Beginner
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Updating the BIOS has helped. But still not great. It just doesn't see the SSD on the first boot. Now I just have to use the following procedure to start up:

  1. Press power. I then get a no bootable device message
  2. Press power again to turn off
  3. Press power again to start. This time it boots straight into Windows.

Maybe ther's a setting in BIOS I'm missing with regard to saving Boot order?

I've set it, saved & exit a few times but no change in behavior.

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Community Manager
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Thank you for your reply, De4dMedic.

 

 

I will try to reproduce this issue at our labs. I will be back to you soon.

 

 

 

Antony S.
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Community Manager
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Hello, De4dMedic. Thank you for your patience.

 

 

I was able to perform some tests at our lab, however, I was not able to recreate the issue. I used a NUC7i5BNH with the 0064 BIOS version installed. I have changed the boot order of the NUC and then unplug the unit but the boot order remains and nothing changed on the BIOS.

 

 

At this point, please try installing the latest BIOS version available now which is the 0064. Click https://downloadmirror.intel.com/27843/eng/BN0064.bio here to download it and use this guide to install it: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

 

I this does not help, please try to downgrade your BIOS to https://downloadmirror.intel.com/27397/eng/BN0060.bio 0060 or https://downloadmirror.intel.com/27347/eng/BN0057.bio 0057 and share with us how it goes. You can use the same guide attached above to downgrade your BIOS.

 

 

 

Antony S.
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Community Manager
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Hello, De4dMedic.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.
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