Intel® NUCs
Assistance in Intel® NUC products
Announcements
All support for Intel® NUC 7 - 13 systems is transitioning to ASUS. Read more.
13511 Discussions

BOXNUC7PJYH2 boot issues

Alexx112
Beginner
1,436 Views
Hello, help please!
Recently I purchased brand new Nuc kit. Hardware was installed:
SSD AMD 2.5" Radeon R5 240 Гб SATA III 3D NAND TLC R5SL240G
8Gb Ram: 2X AMD SO-DIMM DDR4 4Gb 2400MHz pc-19200 (R744G2400S1S-UO
I created UEFI Windows usb boot drive via Microsoft Media creation tool and Rufus app, but after boot trying Windows installation not start.
I tried various usb drives, updated BIOS to latest version JYGLKCPX.86A.0057.2020.1020.1637, but Win installation not starting
What wrong?
0 Kudos
3 Replies
LeonWaksman
Super User
1,385 Views

1. After momentary depressing the Power Button, is NUC powering ON? Can you see the "Intel NUC" logo?

2. If you see the "Intel NUC" logo, click repeatedly on F10. Is your NUC booting into Boot menu?

Leon

 

0 Kudos
Alexx112
Beginner
1,382 Views
Yes it works, I see the Nuc logo. After click on usb drive in F10 menu, installation not start - black screen without nuc logo
0 Kudos
LeonWaksman
Super User
1,370 Views

1. I suggest you to reinstall Windows using the following method:
2. Please prepare your installation media (you need 8GB – 32GB USB stick), using Microsoft Media Creation Tool. This will install the latest version.
3. Your bios should be set to default settings. Enter bios (press F2 during boot) and then press F9 (Y) to set defaults and F10 (Y) to save settings and exit.
4. With the installation media inserted into rear USB slot, power ON your NUC and repeatedly press F10 to get Boot Menu.
5. In this menu, choose UEFI option of your Installation media.
6. Follow this tutorial to continue with installation.
7. In para. 9 you may enter Product Key from the Microsoft Distribution you bought .
8. Skip on para. 14 and continue in para. 15. Important, do not format drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
9. Press Next and continue with the installation.

Leon

0 Kudos
Reply