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Beginner
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BXNUC10I7FNH cannot output the resolution of 5120x1440.

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I use the monitor DELL U4919DW. But my NUC cannot output the resolution of 5120x1440.

NUC outputs the maximum resolution is 3840x1080.

How can I use 5120x1440 resolution?

 

Windows 10 intel display driver version is 26.20.100.7755, driver date is 2020/01/09.

 

And this driver makes flashes on my screen.

 

I use USB-C interface.

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New Contributor I
98 Views

I had the same issue. Use the latest 8xxx.xxxx drivers from the Graphics driver page

View solution in original post

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7 Replies
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Super User
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Beginner
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Thank you Al.

I have DELL XPS 13(9380) with i7-8565U.

https://ark.intel.com/content/www/us/en/ark/products/149091/intel-core-i7-8565u-processor-8m-cache-u...

i7-8565U processor has the same resolution.

But it can output 5120x1440 resolution.

 

Following dell support page tells me Intel UHD Graphics chips can output 5120x1440 via USB-C interface.

https://www.dell.com/support/article/en-us/sln314416/dell-u4919dw-system-requirements-and-supported-...

 

 

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Super User
98 Views

I see you have updated your initial post.

 

Doc

 

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Beginner
98 Views

I'm sorry I didn't explain it enough.

What I wanted to say was i7-8565U processor is outputting 5120x1440 resolution, so i7-10710u processor should be able to.

Because both processors have the same graphics specification and the above dell support page tells me Intel UHD Graphics chips can output that resolution.

 

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Super User Retired Employee
98 Views

Is the adapter you are plugging into the​ USB-C interface Thunderbolt 3-compliant?

...S

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New Contributor I
99 Views

I had the same issue. Use the latest 8xxx.xxxx drivers from the Graphics driver page

View solution in original post

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Beginner
98 Views

Thank you Jchas2.

The latest driver(26.20.100.8141) brought me the maximum resolution.

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