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BXNUC10I7FNH cannot output the resolution of 5120x1440.

Nantoka
Beginner
357 Views

I use the monitor DELL U4919DW. But my NUC cannot output the resolution of 5120x1440.

NUC outputs the maximum resolution is 3840x1080.

How can I use 5120x1440 resolution?

 

Windows 10 intel display driver version is 26.20.100.7755, driver date is 2020/01/09.

 

And this driver makes flashes on my screen.

 

I use USB-C interface.

0 Kudos
1 Solution
JChas2
New Contributor I
255 Views

I had the same issue. Use the latest 8xxx.xxxx drivers from the Graphics driver page

View solution in original post

7 Replies
AlHill
Super User
255 Views
Nantoka
Beginner
255 Views

Thank you Al.

I have DELL XPS 13(9380) with i7-8565U.

https://ark.intel.com/content/www/us/en/ark/products/149091/intel-core-i7-8565u-processor-8m-cache-u...

i7-8565U processor has the same resolution.

But it can output 5120x1440 resolution.

 

Following dell support page tells me Intel UHD Graphics chips can output 5120x1440 via USB-C interface.

https://www.dell.com/support/article/en-us/sln314416/dell-u4919dw-system-requirements-and-supported-...

 

 

AlHill
Super User
255 Views

I see you have updated your initial post.

 

Doc

 

Nantoka
Beginner
255 Views

I'm sorry I didn't explain it enough.

What I wanted to say was i7-8565U processor is outputting 5120x1440 resolution, so i7-10710u processor should be able to.

Because both processors have the same graphics specification and the above dell support page tells me Intel UHD Graphics chips can output that resolution.

 

n_scott_pearson
Super User Retired Employee
255 Views

Is the adapter you are plugging into the​ USB-C interface Thunderbolt 3-compliant?

...S

JChas2
New Contributor I
256 Views

I had the same issue. Use the latest 8xxx.xxxx drivers from the Graphics driver page

View solution in original post

Nantoka
Beginner
255 Views

Thank you Jchas2.

The latest driver(26.20.100.8141) brought me the maximum resolution.

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