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BitLocker: Suspended volume encryption on imaged Intel Nucs i3 and i7.

1999
Beginner
482 Views

I imaged multiple Intel Nucs using Windows 10. Some but not all of the nucs had the following message after imaging:

BitLocker: Suspended volume encryption.

I use the same image on Dell Workstations and didn't get that message on any of them.

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Alberto_Sykes
Employee
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1999, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system. 


If the Intel® NUCs that you are reporting boot to Windows*, please provide the SSU report of each of them:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


If not: 

What is the specific model of the Intel® NUCs that are not working?

Are those new Intel® NUCs?

Were they working fine before with BitLocker?

When did the issue start?

Did you make any recent hardware/software changes?

Which specific Windows* version are you using?

What is the BIOS version currently installed on eachIntel® NUC?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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Alberto_Sykes
Employee
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Hello 1999, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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IntelSupport
Community Manager
427 Views

Hello 1999, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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