Blinking Blue Light NUC PAHi7

[BlinkingBlueLight]

Not sure where to post this.
PAHi7
It starts sometimes,like now. After one hour trying. Yesterday it switched off automatic .
Have done all i read i should try.
BUT. I bought wrong memory:
I should buy 3200mhz,but by mistake i buy 2666mhz.
Can that be the problem?
Im new to this system,hehe.
My m2 ssd is compatible.
Everything updated.
Anyway,tnx for answers.
Have a nice weekend.

[DeividA_Intel]

Hello BlinkingBlueLight,  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® NUC 11 Performance kit - NUC11PAHi7.   

The NUC supported up to 3200MHz but that does not mean that it only supports that speed. Lower RAM speeds are also supported. However, in order to better assist you, please provide the following:  

1. Can you provide more details about the issue?

2. What is the blinking pattern that you received?

3. When did the issue start? Did it work before?

Regards,  

Deivid A.  

Intel Customer Support Technician 

[BlinkingBlueLight]

The NUC PAHi7 is in for repair.They think its bad soldering,the memoryslots.
This is Philippines,so can take many weeks to know for sure,hehe.Can only hope for the best.
So we can use the 2666mhz with no problem,great info. 32000mhz and smaller.Then im gonna use what i have. Kingston Fury 2x8.
When i used only one memoryslot all was ok,but cannot use both.
Hope they will fix it and test it well before return.
Thanks for support so far.

[DeividA_Intel]

Hello BlinkingBlueLight, 

Thanks for your response. Since you took the unit to a repair store and this may take a couple of weeks, if you agree, we can close this thread and you can open a new one in case the issue persists.

Please let me know if we can close this thread.

Regards,  

Deivid A.  

Intel Customer Support Technician 

[DeividA_Intel]

Hello BlinkingBlueLight, 

After checking your thread, I would like to know if you need further assistance. 

If so, please let me know. 

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello BlinkingBlueLight,  

I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

Regards,  

Deivid A.  

Intel Customer Support Technician