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Blue flashing light

kotten
Beginner
629 Views

I have a NUC dc53427hye that has worked perfect under atleast 5 years now.

Today after work the NUC was powered off and it was not possible to start it again, if i press power igot some flashing and then it shut down.

I have tonight removed the RAM (i have two capsle installed) and tried to only use one of them and then i switch them and also tried both ram connectors. Nothing....

can both ram capsle broke during night?

or is is some other error?

Yesterday it was working and i always leave it poweredon

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n_scott_pearson
Super User Retired Employee
602 Views

Have you tried with the monitor connected to other connector?

Have you tried using a different monitor?

Have you tried using a different power supply (these are usually first to die)?

...S

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kotten
Beginner
591 Views
My other computer works fine with the same monitor and cable.

The power supply is almost the thing that i have not test and that is because i dont have a spare. Is there some way i can test this?
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Maria_R_Intel
Moderator
569 Views

Hello kotten,

 

Thank you for posting on the Intel* Community.

 

Unfortunately, due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.

 

 

You can verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Maria R.

Intel Customer Support Technician


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