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Hi, I'm creating this thread because I'm using a "Microsoft Designer Bluetooth Desktop" mouse/keyboard combo on my NUC8I7BEH2 and mouse is very laggy most of the time.
Both Keyboard and mouse are directly connected to the NUC internal's Bluetooth with no usb dongle.
I have tried to search for a solution online but was not able to find one.
It was the same thing with my previous Logi(tech) mouse/keyboard wireless combo using a dongle, thought it was coming from this old/cheap combo but it is still the same with my new Microsoft Designer Desktop Combo...
Keyboard seems to be also laggy, but not bothering as mouse is.
Strange thing is that it's not all the time but it happens very often at some point the mouse can be really out of control...
Any help would be appreciated !
Thanks
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- Download and install the Chipset Software: https://downloadcenter.intel.com/download/27998/Intel-Chipset-Device-Software-for-NUC8i7BE-NUC8i5BE-NUC8i3BE?product=126148
- Download and install the Management EngineConsumer Driver: https://downloadcenter.intel.com/download/28215/Intel-Management-Engine-Consumer-Driver-for-Windows-10-64-bit-for-Intel-NUC?product=126148
- Reboot your NUC.
- Download and install the Bluetooth Driver: https://downloadcenter.intel.com/download/28956/Intel-Wireless-Bluetooth-Driver-for-Windows-10-64-bit-for-Intel-NUC?product=126148
- Download and install the WiFi Driver: https://downloadcenter.intel.com/download/28955/Intel-Wireless-Technology-Based-Driver-for-Windows-10-64-bit-for-Intel-NUC?product=126148
- Reboot your NUC.
- In the end, I suggest that you download and install the Intel Driver & Support Assistant (Intel DSA). https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant?product=128824
Leon
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Thank you, did not change anything. All my drivers were already up to date and I already had Intel Driver & Support Assistant installed, I should have mentionned it.
Still laggy :/
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- I suggest you to try repair Windows installation with an in place upgrade. Using this method you will have new Windows installation without loosing your data or programs.
- Use this tutorial: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
Leon

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