Bluetooth discovery of two NUC units

[AnjaneyuluSana]

I have two Intel NUC variants. One is NUC5PPYH and other is D54250WYKH.

Both NUCs are running with Ubuntu 18.04 LTS.

I am facing a peculiar problem with bluetooth discovery on these NUCs. Each NUC discovers all other bluetooth devices except the other NUC. 

Can anyone faced and fixed this kind of issue?

Please suggest me how to fix/debug this issue.

Thanks & Regards,

Anjaneyulu Sana

[Maria_R_Intel · Accepted solution]

Hello AnjaneyuluSana, More

Thank you for posting on the Intel* Community.

Unfortunately, the Intel® NUC Kit D54250WYKH is discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.  

On the other hand, I need to inform you that Intel has not tested and validated these Intel NUC models with any Linux distribution; however, we have plenty of positive reports from customers that are using the unit successfully on many different Linux distros.

You can check the Intel Compatibility Tool for the NUC model in case you are interested.

This can be an issue related to OS or drivers in your system, most Linux-based* distributions include Intel® Drivers. These drivers are provided and maintained by the Linux* distribution vendors. Contact your operating system vendor (OSV) and use their distribution for driver access and support.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Maria R.

Intel Customer Support Technician