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MHand1
Novice
432 Views

Boot "issue" ... Shell> (startup.nsh) NUC5CPYH 8GB RAM - 480GB SSD

From the attached picture you can see what is on the screen ever since I cloned an SSD to replace the used HDD originally installed in this unit.

I first see the NUC splash with the function choices, then it goes to this screen. I can complete the boot by typing "exit" after the Shell> .

Not a big deal but a nuisance.

 

FYI: I still have issues with an update for the Serial IO I2C ES Controller that the 20.100.1830(Installed) is newer than the (latest)604.15063.3024.59921

It does look like the version has improved from a year ago when I opened a ticket on it.

Not really a problem, just another nuisance.

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3 Replies
Oscar_A_Intel1
Employee
83 Views

Hello MHand1, The issue you’re having might be related to an Operating System (OS) image corruption. Our best recommendation is to backup your data and perform a fresh installation of the OS. The latest Intel® Serial IO Driver for Windows® 10 validated on this NUC model is the 1.3 (Latest) Here’s the download link: https://downloadcenter.intel.com/download/25601?product=85254 I hope this helps! Regards, Oscar A. Intel Customer Support Technician Under Contract to Intel Corporation
MHand1
Novice
83 Views

Oscar,

 

The update is older than what I have installed when I tried to install the file. (see attachment) It's what's been happening for the past year. No problem, just the utility keeps telling me I have an update.

 

On the shell issue, I didn't really want to start from a fresh install so I restarted with my Win10 iso flash drive. It rebooted fine and then I shutdown, removed the drive and powered on. No problems here, I guess it found the missing file and put it back in the system.

 

Thank you,

 

Mark

Oscar_A_Intel1
Employee
83 Views

Hello MHand1, It's because the version that I sent you is the latest validated on the NUC that you have. I'm glad to hear that it found the missing file and that you were able to boot to the operating system. Best regards, Oscar A. Intel Customer Support Technician Under Contract to Intel Corporation
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