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MHand1
Novice
461 Views

Bootable device not found (except one) NUC6CAYH

I've included basically the same issue I have had with this unit. It's had issues before and surprisingly when I tried an old laptop HDD with a cloned W10 image on it, the computer started to boot off the drive and it's back to working again.

My issue is when I clone the drive to an SSD or even attempt a clean install of Win10, after the splash screen, it comes with the NO BOOTABLE DEVICE FOUND.

Replacing the old HDD brings everything back to "normal". I don't know how long this HDD (from an HP laptop running Vista) will last.

At present this message is from the NUC I'd like to switch to an SSD.

 

As mentioned, the person below has the same problem with all his drives, mine is with all drives except the old one that works but is on borrowed time at nearly 12 years old.

 

It is currently updated running BIOS Update [AYAPLCEL.86A]Latest version: 0060Installed Version: 0060 (copied from the DSA)

When looking in the BIOS with another drive, it does not show anything connected, either with a cloned image or wiped for clean install.

 

From WAppl1's thread...

I've had my DN2820FYKH for a couple of weeks and I have yet to get Win7 installed fully.

Everything seems OK at 1st - the PC boots from the USB flash drive with the W7 Iso on it (created from a genuine Win7 DVD) detects the hard drive and formats it/creates partitions then the install proceeds as expected. PC reboots at the end of the Win7 install. Upon restarting, Win7 says "No boot device found". Tried reinstalling Win7 and now setup states that it can't install the OS on the HD that it installed Win7 on just 5 mins ago! After rebooting and doing the F9/change all bios settings to the recommended values (something I made sure to do before even booting off the flash drive) the Win install gives me the "A required CD/DVD device driver is missing" error message. After that it just won't let me procede further.

I tried doing a repair from the Win options and it tells me it can't repair the problem and I should enable my boot device in the bios or update my bios. I've been on ver. 0025 since day 1.

At this point I'm thinking the hd(s) I've been trying aren't compatible in some way. So I purchase a Western Digital drive that is on the NUC2820FYKH compatibility list. I also purchased an Adata flash drive from the same list.

Everything (again) seems to be proceeding normally with the install until the reboot after Win7 is done. Then the DN2820 says "No boot device found".

 

0 Kudos
9 Replies
LeonWaksman
Super User
237 Views

Hello @MHand1​ ,

  1. Try again clean Windows installation on the SSD. Please follow my instructions , including creating USB installation media using Microsoft Media Creation Tool.
  2. Before starting the installation, please enter Bios (press F2 during boot) and then press F9 followed by "Y" in order to set bios to default settings. Next, press F10, confirmed by "Y" to save default settings and exit bios.
  3. Now, enter Bios again (press F2 during boot) and verify in Advanced>Boot section that the UEFI boot is enabled and in Advanced>Devices>SATA section, verify that your SSD is recognized in Bios. If the answer is yes, continue with Windows installation:
  4. Please prepare your installation media (you need 8GB or greater USB stick), using Microsoft Media Creation Tool: https://go.microsoft.com/fwlink/?LinkId=691209
  5. With the installation media inserted into slot, power ON your NUC and press F10 to get Boot Menu.
  6. In this menu, choose UEFI option of you Installation media.
  7. Follow this tutorial to continue with installation https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html
  8. In para. 7 you may enter Product Key from the Microsoft Distribution you bought.
  9. Skip on para. 12 and continue in para. 13. Important, do not format drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
  10. Press Next and continue with the installation.

 

Regards

Leon

 

 

 

n_scott_pearson
Super User Retired Employee
237 Views

For starters, you cannot compare the problems that you are seeing with those for a six year-old, long-discontinued NUC design. That is like comparing apples to elephants (and don't diss the elephants metaphor); the causes are simply not the same.

 

As Leon has pointed out, you need to get the latest image from Microsoft and you need to use the right tool to place this image onto a flash disk. The pre-prepared flash disks sold my Microsoft are, well, bad and simply cannot be used to get a proper UEFI installation of Windows put in place. Also, in his instructions, Step 9 is *very* important. Only by deleting all existing partitions on the drive will it end up properly formatted for UEFI (GPT partition table).

 

...S

MHand1
Novice
237 Views

In trying to do this, I do not see the NUC splash screen to hit F2, F7, or F10. F2 is my goal.

How can I get to the BIOS/UEFI screen so I can try to go through the steps?

On the old HDD, it goes from a blank screen directly into the Windows 10 spinning dot circle. Hitting F2 or the others does nothing.

I will try with a wired keyboard tomorrow to see if that helps, but I doubt it.

 

n_scott_pearson
Super User Retired Employee
237 Views

Hhmmm, you should always see the splash screen, even if just for a moment. In the SATA parameters (click on Advanced then Devices and Peripherals and then the SATA tab), there is a Hard Disk Pre-Delay parameter. It is normally set to 0. Set it to, say, 2 (seconds). While this does slightly slow the boot process, it should (touch wood) better regiment what happens at power on or reset.

 

Do this from powered off state: Press the power button and then immediately start hitting the F2 key over and over and over. You should always get into BIOS Setup (Visual BIOS) this way.

 

Hope this helps,

...S

MHand1
Novice
237 Views

I did try with holding down the F2 button without success. Tomorrow I'll try with a VGA monitor instead of HDMI and use a wired keyboard to see if there is any change.

What I got with the blank SSD was basically a blank screen with no booting from the USB drive, no disk activity which leads me to it not even going to post.

The power button turned the unit off right away, no need to hold it down to turn off.

I'll keep you posted on what works and what doesn't.

 

Mark

n_scott_pearson
Super User Retired Employee
237 Views

I didn't say hold it down; I said press it over and over. Holding it down does not work.

...S​

LeonWaksman
Super User
237 Views

Hi @MHand1​ ,

  1. There are few reason that you don't see the Intel NUC logo and/or F2, F7, F10 menu. You don't?

1.1 Fast Boot is checked in your Bios.

1.2 Secure Boot is checked in your Bios.

1.3 The Yellow Bios Security Jumper on the NUC board is installed in Locked position - between pins 2-3. See page 50-51 in Technical Product Specification: https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC6CAYS_NUC6CAYH_TechPr...

1.3 Your NUC is connected to some sort of TV screen. Try to work with PC monitor.

 

 

In order to reset your Bios:

  1. Open the bottom cover in your NUC and remove the Yellow Security Jumper.
  2. Power ON you NUC (with Security Jumper removed).
  3. After about 30 seconds, your NUC should boot into Configuration Menu (similar to the image attached)
  4. If you will see F3 in this menu, press it to disable Fast Boot, or press F2 to to enter Bios and reset it to default.
  5. Power down your NUC, disconnect the Power Adapter and replace Security Jumper in Normal position, between pins 1-2.
  6. Close the bottom cover and reconnect the Power Adapter.
  7. Start the Windows installation.

 

Leon

 

 

ConfigurationMenu.jpg

 

MHand1
Novice
237 Views

Somehow I was able to get into the BIOS and Load Defaults getting the splash screen once again...Win.

SATA: Port 0 only shows up with the OLD HDD.

Using any other drive SSD or another HDD leaves only the LAN IP4 & IP6 PCIe GBE Family Controller shown and no SATA.

Nothing else is disturbed when changing the drive.

 

The blank screen I saw yesterday was because the monitor used did not show the message "Bootable drive not found" at the very top and it was cut off.

 

This was an issue with this computer and to my surprise a clone of my laptop (on the old HDD) surprisingly was detected and worked.

I've been trying to retire that HDD, but the computer doesn't detect the new drive. SATA 0 never shows up in the Boot Priority.

 

Mark

LeonWaksman
Super User
237 Views

Hi Mark,

  1. So, now you have answer why you can't install Windows on this SSD.
  2. Did you checked if this SSD is detected in other computer?

Leon

 

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