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Brand new NUC10i7FNH not booting

vtiwari
Employee
195 Views

Hi,

I was pretty excited about getting my brand new NUC10i7FNH, which supposedly had  a SSD and memory already installed. Got it from the Employee Purchase Progam.

I followed the instructions, connected the power supply and push the power button.

The power LED blinks blue every five seconds. When it blinks an orange led on the left side also blinks (shaped like a cylinder). There is no signal on the display. 

Tried holding the power button down for 3 seconds, its turns amber, sounds like the fans start and then its back to the same mode. The display still doesn't get a signal. i can find no information about the orange led on the web on in NUC documentation.

Suggestions?

thx

Vivek

 

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n_scott_pearson
Super User Retired Employee
187 Views

Ya got a dud. Get the EPP folks to replace it. If you cannot, contact ICS by phone and setup a RMA.

...S

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