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New Contributor I
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Can't boot from USB drive

I'm trying to install Mint Linux 18.2 on my NUC but I can't seem to get it to boot from the USB drive created with Rufus. Legacy boot options are enabled and secure boot is off. Any ideas? If I hit f10 and select the USB option, nothing happens. Even if I burn the ISO to DVD and try to boot from the USB DVD device it won't let me. I can only get into Windows boot mgr

 

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Super User
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  1. What is your NUC model?
  2. Please create Linux Mint UEFI USB (using Rufus). See this video how to do this: https://www.youtube.com/watch?v=OMzUv44Vngo

 

Leon

 

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New Contributor I
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I forget the model but it's a dual core i5 from a few years ago. Starts with WY I think.

 

As for using Rufus, that's what I used and I followed those same steps.

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Super User
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  1. I suppose that this is NUC D54250WYK. If I'm right, please update bios to the latest version. Download bios file WY0050.bio : https://downloadcenter.intel.com/download/28397/BIOS-Update-WYLPT10H-86A-?product=76977 . Save this file ob USB stick, fully formatted to FAT32 in Windows (not in Linux or MAC). Use F7 method to update your bios: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html .
  2. If for some reason, you will not be able to update bios using F7 methos, recover your bios with from Power Button Menu or with Security Jumper removed method: https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html
  3. And please recheck - your installation media should be partitionned in Rufus to GPT wit UEFI.

 

Leon

 

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New Contributor I
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Oh I thought they stopped releasing BIOS updates for that model. Let me update it to that version when I get home later. I'll let you know if that works. Thanks!

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New Contributor I
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So I updated the BIOS and even used a diff flash drive with Rufus using the same steps from the YouTube video but I have the same result. It seems as if the USB drive is not being seen in the bios. When I press f10 to access the one time boot menu, I see a cd drive (I don't have one) and my samsung M2. I've also tried disabling/enabling legacy bios options, checking off boot from usb first. Can't get it to work

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Super User
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Do you know how to disconnect the bios battery? If you can, please disconnect the power adapter cable and the bios battery for 15 minutes at least. Reconnect the battery and the power and try again. Be sure to unplug the antenna cables from the wireless card before removing the motherboard.

https://www.intel.com/content/www/us/en/support/articles/000006787/mini-pcs.html

https://www.youtube.com/watch?v=2EPZQUaJozk

 

Leon

 

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New Contributor I
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Wow is it normally this difficult to boot from USB with that model NUC? Any idea why this is happening? Paul Storic IT Professional Cubex Group 516-336-9755 On Fri, Dec 21, 2018, 4:00 PM Intel Forums <supportreplies@intel.com wrote:
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Super User
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  1. Normally, it is quite simple to boot from USB. However, your NUC doesn't. I suspect (because of the cd drive you see), that there is some junk remains in the bios memory. This is the reason that I ask you to disconnect the battery - some times it helps. I agree that it is difficult.
  2. If you can, wait to support from Intel, which I believe will be online again on Monday or, may be some body else will give you better idea.

 

Leon

 

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New Contributor I
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Thanks I will leave it unplugged overnight. Also a reset the bios back to factory settings but no luck. Thanks for your help so far!! Paul Storic IT Professional Cubex Group 516-336-9755 On Fri, Dec 21, 2018, 4:40 PM Intel Forums <supportreplies@intel.com wrote:
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New Contributor I
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Same problem today. Hopefully someone cant help me next week

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New Contributor I
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BIOS seems to show "UEFI: USB TSSTcorpCDDVDW SE-S084C TS00: Part 1: OS Boot Loader" for any USB drive I plug in which is weird as it should show the flash drive manufacturer such as Sandisk or Lexar. Not sure why they are showing up as a CD/DVD device. So strange

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Super User
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  1. To ensure that the problem is not in preparation of your installation media, you may try to boot with Windows 10 installation USB. The all preparation process will take about 30 minutes (depends on internet speed).
  2. Prepare your Windows 10 installation media, using Microsoft Media Creation tool: https://www.microsoft.com/en-us/software-download/windows10 .

 

Leon

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New Contributor I
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I've tried that, same problem

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Super User
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  1. If your NUC is still covered by warranty (you have it less then 3 years), you may ask RMA to replace it: https://www.intel.com/content/www/us/en/support/articles/000005679/mini-pcs.html
  2. If it is no longer under warranty coverage, I think that you should try to disconnect the bios battery according to instructions in my post above. Or, you may ask qualified person to do this.

 

Leon

 

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New Contributor I
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Not under warranty anymore. I'm trying to get the board out but there's really nothing to gtab to pull it out.

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