I bought a NUC Kit NUC7PJYH (https://ark.intel.com/products/126137/Intel-NUC-Kit-NUC7PJYH https://ark.intel.com/products/126137/Intel-NUC-Kit-NUC7PJYH) and encountered an issue, the 8GB memories (4GB DDR4 2133 x2) I installed always run in single channel active mode. I've tried two different memory brands/types, no luck at all.
So what's wrong? Need help, thanks.
The guy named honoredshadow in comment seemed to encounter same issue.
Please follow this community thread: Dual Channel Memory Mode is supported but third party tools need to be updated to properly recognize the chipset and reflect that.
We are currently in the process of getting some of these tools updated.
I am locking up this community thread in order to avoid duplicates.
Dual channel ddr4 on nuc7pjyh runs very slow
I use two ADATA ddr4 memories, which has been validated by Intel from Intel® Product Compatibility Tool to compose the dual channel memory. However, when I used aida4 to test the memory speed, it showed the speed is very slow (see the attached picture). You can see the read speed, write speed and copy speed is only 14492MB/s, 10653MB/s and 16312MB/s. In normal, the speed of dual channel ddr4 should reach at least 30000MB/s. Therefore, I want to know what's wrong with my nuc and how to resolve the problem.