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SLang6
Beginner
1,612 Views

Can't install official Graphics Driver for NUC7i5BNK

Hi,

I just bought a new NUC7i5BNK. I downloaded all drivers and BIOS update from:

https://downloadcenter.intel.com/product/95061/Intel-NUC-Kit-NUC7i5BNK Downloads for Intel® NUC Kit NUC7i5BNK

I was able to install all drivers except one: The official graphics driver! If I try to install them, I got the message, that those drivers can't be installed, because they were not validated for my PC. I then also tried an older version:

https://downloadcenter.intel.com/download/26975/NUCs-Intel-HD-Graphics-Driver-for-Windows-10-for-Int... Download Intel® HD Graphics Driver for Windows® 10 for Intel® NUC Kit NUC7i3BN, NUC7i5BN, and NUC7i7BN

But I got the same message.

So, what's the problem? I do have a original NUC7i5BNK and those drivers are from the official Intel Website and on the website it says they are valid for my NUC.

Regards,

Sascha

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5 Replies
LeonWaksman
Super User
80 Views

Hello Sascha,

Disregard Windows warning and continue with installation of the latest driver downloaded from Intel. But for your attention, there is the following warning on driver download page:

"Important Note: There have been reported problems with this graphics driver version, and the previous version, 15.45.19.4678. The problem is noticeable flashing, or blinking screens when running at 4K (3840x2160). Graphics driver version 15.45.18.4664 doesn't seem to have the problem and can be downloaded from https://downloadcenter.intel.com/download/26975/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NU... here, until a fix is posted."

Hope this helps

Leon

SLang6
Beginner
80 Views

Hi,

thanks for your reply, but you can't ignore the warning. It is not a warning, it is an error message and you can't continue the setup. It just informs you, that the driver can't be installed and you were asked to open the support page of Intel.

LeonWaksman
Super User
80 Views

I want to verify - have you installed successfully the Management Engine driver: https://downloadcenter.intel.com/download/26482/NUCs-Intel-Management-Engine-Consumer-Driver-for-Int... Download Intel® Management Engine Consumer Driver for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN and chipset driver: https://downloadcenter.intel.com/download/26801/Intel-Chipset-Device-Software-for-Intel-NUC-Kit-NUC7... Download Intel® Chipset Device Software for Intel® NUC Kit NUC7i3BN, NUC7i5BN, and NUC7i7BN ?

Is you operating system Windows 10 64bit?

Leon

SLang6
Beginner
80 Views

Yes!

LeonWaksman
Super User
80 Views

I take your "yes" for positive answer to my two questions in post # 3.

The one think more I can advice, is the following:

1. Download again Intel driver to ensure that you have uncorrupted file.

2. Shut down your router, to switch off your internet (wired and wireless). You can do this also from windows.

3. Uninstall from Hardware Manager the current installed graphic driver.

4. Install the latest driver downloaded from Intel site.

Leon