Intel® NUCs
Support for Intel® NUC products
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
12723 Discussions

Can't submit warranty case


Hello. My name is Franco. I'm submitting this in representation from the Company I work for.


I've been trying to submit the warranty of an Intel NUC and I haven't been able to do that for a few days.


At first, I tried to submit the form in this photo. You may ask if I was correct filling the requested information. I was - although I have no screenshot.




The first problem I encountered was that the warranty checked out but when I tried to submit it, the web got stuck in "checking" and never did something past that.


After that, I tried submitting it in another PC, another network and another web browser. Same results.


Then I tried a few days after, and now it shows this:


(*** 2 screenshots with Serial Numbers have been removed for privacy reasons***)


And that's all. I'm writing this because I don't know what else to do.




0 Kudos
1 Reply
Super User Retired Employee

Gee, you could do something novel - like pick up the phone and call Intel Customer Support directly. This page provides local/country phone numbers for most countries and in most languages: Intel Support Phone Directory.