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Can't submit warranty case

SDN
Beginner
203 Views

Hello. My name is Franco. I'm submitting this in representation from the Company I work for.

 

I've been trying to submit the warranty of an Intel NUC and I haven't been able to do that for a few days.

 

At first, I tried to submit the form in this photo. You may ask if I was correct filling the requested information. I was - although I have no screenshot.

 

SDN_0-1652279928788.png

 

The first problem I encountered was that the warranty checked out but when I tried to submit it, the web got stuck in "checking" and never did something past that.

 

After that, I tried submitting it in another PC, another network and another web browser. Same results.

 

Then I tried a few days after, and now it shows this:

 

(*** 2 screenshots with Serial Numbers have been removed for privacy reasons***)

 

And that's all. I'm writing this because I don't know what else to do.

 

Regards.

 

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1 Reply
n_scott_pearson
Super User Retired Employee
172 Views

Gee, you could do something novel - like pick up the phone and call Intel Customer Support directly. This page provides local/country phone numbers for most countries and in most languages: Intel Support Phone Directory.

...S

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