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wmoer
Beginner
1,436 Views

DC3217IYE

i have a bootloop with windows 8.1 everytime it restart what can i do.

i have do a reflash bios and a jumper cmos reset and everytime it will restart aggain.

mvg wim

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3 Replies
JHoff6
Valued Contributor II
172 Views

Have you looked online for Windows 8.1 solutions? It seems strange to look to the hardware first. Does Windows generate an error in the event log? a crash report? At what point in the boot process does it reboot? Going back to hardware, have you tested the memory?

wmoer
Beginner
172 Views

i have try everything memory chance dont work it is start everytime

idata
Community Manager
172 Views

HelloTindaas,

 

Thank you for your patience.

 

We just wanted to double check if you still need further assistance.

 

Please do not hesitate on contacting us back.

 

Regards,

 

Diego S.

 

Intel (R) Customer Support Technician

 

Under Contract to Intel (R) Corporation

 

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