DH77KC Audio issue: Constant Plug/unplug device message.

[BFlor9]

Board has been in service for almost a year with no issue. Suddenly started getting a constant cycle of :

You just unplugged a device into the audio jack.

You just unplugged a device from the audio jack.

Every few seconds. Happens only when something is plugged in. Tried several different speakers/headphones with the same result so this is looking like a mainboard problem.

Anyone else seen this of have any suggestions of things to try before I RMA?

[Kevin_M_Intel · Accepted solution]

Hello ICSSD,

I recommend you doing the following:

1. Updating the BIOS to the latest one from our website. It can be downloaded at the following link:
2. Reinstall the Management Engine driver.
3. Reinstall the Audio drivers.
4. If issue persists, I recommend you doing a clean installation of the operating system for testing purposes.

Once you do all these troubleshooting steps and if issue persists, I recommend you contacting our Chat, Phone or email support so we can help you out with the RMA of the unit.

[BFlor9]

That seems to have corrected it. Thanks. Curious as to why it suddenly started to behave like that though.