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DISREGARD/FIXED New NUC12WSHi7: black screen when using Intel dch driver


Disregard this post: I have found that the problem was due to an idiosyncracy of my hardware setup, and everything appears to be working normally now, using the Intel driver.



I've just completed installing win11 on a new NUC12WSHi7. Everything seems to work when using the windows basic display driver. However, after downloading and installing the Intel dch driver (, the nuc boots to a black screen with cursor. I have performed all windows updates and used the Intel automatic updater to install all Intel updates including the BIOS. I am using a Dell P3421W monitor and an HDMI cable. I also tried a 2nd monitor with the same result. What is the next step for fixing this problem?



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Hello RJN,

Thank you for posting on the Intel® communities.

I am glad you were able to solve the issue. Since the thread is solved, we will proceed to close it now.  

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Steven G.

Intel Customer Support Technician.