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Device manager says some device is not updated (PCI simple communications)

saturn32
New Contributor I
1,233 Views

Hi folks,

 

After a fresh install of W10 in my NUC8i7BEH and the respective drivers update (https://www.intel.com/content/www/us/en/products/sku/126140/intel-nuc-kit-nuc8i7beh/downloads.html), I notice this message in Device Manager where something apparently is not updated but I cant update it or find what it does refer to: 

saturn32_0-1630605441426.png

I recenlty got one BSOD while restarting the system and wonder if both things are connected. Btw can anyone tell me where to see the version of the chipset driver? I believe this was the first thing I updated aafter installing W10 but I can find it now.

 

Hardware ID (PCI simple communications driver): 

PCI\VEN_8086&DEV_9DE0&SUBSYS_20748086&REV_30
PCI\VEN_8086&DEV_9DE0&SUBSYS_20748086
PCI\VEN_8086&DEV_9DE0&CC_078000
PCI\VEN_8086&DEV_9DE0&CC_0780

 

When I google the hardware ID I find some external info regarding Intel Management Engine.  Do I have to download it? Should I download it through this link? (https://www.intel.com/content/www/us/en/download/19260/28215/intel-management-engine-consumer-driver...)

 

Well thanks a lot in advance for your help!

 

M.

 

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9 Replies
LeonWaksman
Super User
1,225 Views

Hi @saturn32 

The first driver you should download and install is the Intel® Chipset Device Software. Next driver should be the Intel Management Engine . Once both driver are installed, reboot you NUC and then only install all other drivers (you may use Intel DSA for this, once the first driver are installed manually and NUC rebooted).

Leon

 

saturn32
New Contributor I
1,212 Views

Thanks @LeonWaksman for the fast reply.

 

How can I check the version of the Chipset? I believe I did this the first thing after I installed W10. I wouldnt want to install the driver again if it is already installed. Once I have checked this I will install the Intel Management Engine. I prefer to install the updates manually, avoiding the use of IDSA

 

LeonWaksman
Super User
1,207 Views

Hi @saturn32 

Please read the Note on the Chipset Software download page:

Note

Once the Intel Chipset Device Software has been installed on the Intel NUC, there is no need to update to a later version.

 

Leon

 

saturn32
New Contributor I
1,192 Views

Hi @LeonWaksman ,


The thing is I am not 100% sure I did installed it so I want to check the version of the chipset to verify that it is the one of the download page.

LeonWaksman
Super User
1,174 Views

1. Click on Windows key + R. Run regedit.

2. Click on HKEY_LOCAL_MACHINE

3. Click on SOFTWARE and then on Intel

4. Click on InfInst and look in right panel for Chipset Software version. If you don't see InfInst entry, you have not installed the Chipset Software.

 

Leon

 

 

 

 

 

 

saturn32
New Contributor I
1,163 Views

Thanks for that. I have learnt something new.

 

Suprisingly I have, according to regedit, a higher version of the chipset than the only one given by Intel (v 10.1.15.1, which is the latest).

saturn32_1-1630659133336.png

 

It is a bit weird, I hope Windows Update has not updated the chipset by its own... In any case I guess the chipset is already installed so there is no need to update it, right? I will proceed with the Intel ME to see if the notification in Device Manage goes away.

 

saturn32
New Contributor I
1,162 Views

After googling the version of the chipset I get this result (https://www.intel.com/content/www/us/en/download/16356/28531/intel-server-chipset-driver-for-windows...) but I dont see my NUC as a valid product in the list below for this driver. The only chipset I downloaded was the latest one for my NUC8i7BEH (https://www.intel.com/content/www/us/en/download/19304/intel-chipset-device-software-for-nuc8i7be-nu...). I have also checked on history of Windows Update and havent found any chipset update.

 

What should I do? Is it possible that the different driver causes some kind of malfunction?

 

 

LeonWaksman
Super User
1,145 Views

Install the latest Chipset Software for NUC8i7BEH on top of the old. There is no need to uninstall the currently installed Chipset Software.

 

Leon

 

n_scott_pearson
Super User Retired Employee
1,092 Views

You can force an overinstall of the existing Chipset Device Software package using a process like this:

  1. Extract package contents to a temporary folder.
  2. Open a Command Prompt or PowerShell window.
  3. Make the temporary folder the current folder.
  4. Execute command ".\SetupChipset.exe /overall".
  5. Reboot.

Once it has rebooted, install the Intel Management Engine software. It is this that will load the driver for the PCI Simple Communications Controller (which is actually the Management Engine Interface (MEI)).

...S

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