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JKlef
Novice
922 Views

Do I need a special monitor for a nuc8i7hnk?

Hallo from Germany,

 

I have a new NUC8i7HNK.

I have installed one bank of memory

I have installed an ssd 970 evo plus 1TB

I tried a wireless logitech Keyboard/mouse set

and am old(?) philips 273Eqh with HDMI cable.

 

I connected an external DVD reader with the windows10 iso content.

The nuc starts, the light of the face appear.

Message "No Video Signal" or "cable problem" on screen.

(two different HDMI calbles)

No action on F2, F4 or F10, and after two minutes the nuc stopps.

Restartet after a short break.

I changed to wired Keyboard and mouse.

 

Display mentioned thats there is no Video Signal or cable problem (on both sockets?

 

What is my Problem?

 

Many thanks in Advance.....

0 Kudos
4 Replies
JKlef
Novice
63 Views

no!

you should install the memory bank correctly!

than you can use your Philips display!

Alberto_R_Intel
Moderator
63 Views

Hello JKlef, Thank you for posting in the Intel® Communities Support. In reference to your question, no, a special monitor is not needed to use the NUC, you can use any monitor that complies with the following: Mini-DP 1.2, Thunderbolt 3, HDMI 2.0a: https://ark.intel.com/products/126141/Intel-NUC-Kit-NUC8i7HNK What is the model of the memory RAM? Please provide speed and voltage. Do you have the option to use another monitor/TV? Which video port are you using to connect the monitor? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
JKlef
Novice
63 Views

Hallo Alberto,

many thanks for your interest.

In the meantime I have looked for "my problem" in the postings for the last 8 months.

One advice was, to remount all things from the beginning. I took the memory and the ssd out of the nuc and followed the insstructions.

And the memory board was my problem. It wasn't deep enough in the slot. The "clipping noise" was a little bit more professionell.

And what shall I say. Now it works. The DVD with the win10 iso was detected and the rest ist simple work.

Now i can see these two green lights!!

 

I am happy with the nuc and have all SW installed and activated.

 

Many thanks again.

Jan-Dirk Kleffel

 

PS: For new users, don't worry, anyone else has made your error long time before you. You only has to look in the database of the intel-forum

Alberto_R_Intel
Moderator
63 Views

Hello JKlef, You are very welcome, thank you for letting us know those results. Perfect, excellent, it is great to hear that the problem got fixed and now the NUC is working properly. Any other inquiry, do not hesitate to contact us again. Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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