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12955 Discussions

Drivers on support site older than the ones on Downloads?

jsmiddleton4
New Contributor I
172 Views

I’ve noticed last few weeks the drivers that are presented on the NUC drive site are a few versions older than the drivers that are available for down loads from the Support Download section.

What’s up with that?

0 Kudos
4 Replies
n_scott_pearson
Super User Retired Employee
162 Views

This will rarely NOT be the case.

Intel has a rule that it will not warranty anything that hasn't been formally tested. In this case, what it means is that Intel will only promote a driver as being for a particular NUC if that driver has been formally validated with that particular NUC. Since the NUCs are the product of a separate organization within Intel, this level of validation is also going to be separate from any validation performed by the originating group and thus will always occur sometime after the release by the originating organization.

Note that I am NOT saying that these other organizations do not use NUCs in their validation, just that a separate validation process has to take place before the NUC team itself will say it is applicable. I am also NOT saying that newer driver releases will NOT work with the NUCs, just that the NUC team will not say it is applicable until they actually do this validation.

Let the whining commence...

...S

jsmiddleton4
New Contributor I
152 Views

Maybe the longer I have the NUC the behinder it gets.

Steven_Intel
Moderator
119 Views

Hello jsmiddleton4,

 

Thank you for posting on the Intel® communities.

 

We understand your concern on this matter, and we want to reassure this should not cause any issues on your NUC whatsoever.

 

Please confirm if you have any additional concerns, and I will be glad to assist you with that.

 

Best regards,

 

Steven G.
Intel Customer Support Technician.

Steven_Intel
Moderator
96 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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