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Eyefinity in portrait mode with Adrenalin 20.2.2-mar5

DDalt3
Beginner
305 Views

AMD says portrait mode is supported, but will not answer questions, they say you have to go to the manufacturer which is intel, so how do I put this in portrait mode using Eyefinity?

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8 Replies
Esteban_D_Intel
Moderator
187 Views

Hello DDalt3, 

 

Thank you for posting on the Intel® communities.   

 

To better assist you I would like to gather some additional information from you:

  • How many monitors are you using? And how are the monitors connected?
  • Please confirm the operating system and its version

 

Please run the following tool and attach the reports generated.  

   

Intel® System Support Utility (Intel® SSU) 

Intel® SSU Download link  

 

Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  

 

Click on the menu where it says "Summary" to change to "Detailed View".  

 

To save your scan, click on "Next", then "Save".  

 

Esteban D. 

Intel Technical Support Technician  

DDalt3
Beginner
187 Views

I am running windows 10 pro 32 gigs of memory with November 2019 1019 update... 3 1080p monitors they can be connected in any way, currently 2 usb-c, and one via the back HDMI interface

Esteban_D_Intel
Moderator
187 Views

Hello DDalt3,

Thank you for the information provided.

 

Were you able to run the Intel® System Support Utility (Intel® SSU)?

if so, please attach the report.

 

Esteban D. 

Intel Technical Support Technician  

 

DDalt3
Beginner
187 Views

Here is the ssu file

Esteban_D_Intel
Moderator
187 Views

After reviewing the report provided we noticed that there is a Radeon™ Software update available.

 

Please update it to the latest version and check for the feature.

You can find the software in the following link.

 

Esteban D.

Intel Technical Support

Technician 

DDalt3
Beginner
187 Views

I have updated and I still don’t see how I create a portrait mode eyefinity configuration? Can you please show the step by step?

Esteban_D_Intel
Moderator
187 Views

Hello DDalt3,

Thank you for your response. Now that the software is up to date try the following steps:

 

First, change the orientation of the monitors from Display settings. Check the following link to do so. All monitors must be in “portrait” mode.

 

After that, please check the steps provided by AMD* to configure multiple displays to run in Eyefinity mode.

 

 

Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied. 

 

Esteban D. 

Intel Technical Support Technician  

DDalt3
Beginner
187 Views

That worked thank you

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