Community
cancel
Showing results for 
Search instead for 
Did you mean: 
JRayn3
New Contributor II
542 Views

HDMI Update v. 1.77

I ran the DSA on my NUC8i7BEH but it showed everything up to date, however, the download site, specific to my box showed this HDMI update, so I ran it.

 

The thing is, when I did it, I had no Program Device Certificate to uncheck and when I do the final Get FW Version it says “CMDB: No data!” but the Driver and FW files have been updated. The Program Customised Data Block remained checked during the process and when I browsed for a file for this item there appeared to be nothing to put in.

 

I have run it three times now with the same result. But I have to say the quality of the display is noticeably better so should I be concerned?

 

Thank you.

0 Kudos
7 Replies
Wanner_G_Intel
Moderator
144 Views

Hello JRayn3,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to gather the following information about your setup.

 

  • Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link.
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

JRayn3
New Contributor II
144 Views

Dear Wanner G. 

Thank you for your response

 

In reply to the first part, I attach the system report.

In reply to the second part, I read the Update Guide thoroughly before attempting the update but as you can see from the screen shot my layout is different from that shown in your Guide in that some items are missing.

 

Everything seems to be working OK and as I said in my first post I am sure there has been an improvement.

 

I look forward to hearing from you.

 

 

 

 

 

 

 

 

 

JRayn3
New Contributor II
144 Views

Hi again.

I do not know why but it seems my screen shot was not uploaded so I attach it here.

Wanner_G_Intel
Moderator
144 Views

Hello JRayn3,

 

Thank you for your input. 

 

We will attempt to replicate this issue and get back to you as soon as possible. 

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
144 Views

Hello JRayn3,

 

We would like to update this thread.

 

As you were saying, the steps to update the HDMI* Firmware Update instructions are a little bit different. However, we performed the update without receiving any "CMDB:No Data" message at the end of the update.

 

  1. We browsed to the /bin folder for the Driver and FW Files.
  2. After that, we unchecked the Program Customized Data Block.
  3. Then, the update was completed without displaying any "CMDB:No Data" message.

 

Given that you were able to install the new HDMI* firmware version, you should not experience any graphics or video quality issues.

 

Also, what we can do is document your feedback about the Update Guide so that it can be updated to reflect the new HDMI* firmware version.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

JRayn3
New Contributor II
144 Views

​Thank you for you reply. I have now re-run the update with the Programmed Customised Data Block unchecked and as you can see from the attachment a different and more satisfactory outcome has resulted.

 

I am grateful to you for your interest in this matter.

 

 

Wanner_G_Intel
Moderator
144 Views

Hello JRayn3,

 

We are glad to know that the issue was resolved successfully.

 

We will close this inquiry. If you need further assistance, please post a new question. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Reply