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Hades Canyon Nuc 8i7HVK not compatable with Windows 11?

JayP1
Beginner
6,748 Views

I have a Hades Canyon 8i7HVK NUC and I am in the Windows Insider program. I noticed yesterday that it said my PC does not meet the minimum Windows 11 requirements. Well that can't be, so I just ran the Windows health check app and to my surprise it says my PC cannot run Windows 11 because the processor is not compatible with Windows 11. The Intel Core i7-8809G is not Windows 11 compatible? I don't think so. Does anyone know why I might be getting this message? There is nothing wrong with my NUC, it runs just fine. I have included the message I receive.

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23 Replies
ClariceStarling
Valued Contributor II
6,143 Views

You apparently have to make a bios tweak ... there are some articles written about it!

Lil_Nooky
Beginner
5,583 Views

Do you have any links? I was unable to find anything on google.. just plagued with links about incompatibility and how it makes no sense.

powerarmour
Valued Contributor I
5,554 Views

It's just a CPU compatibility issue at the moment for the Hades Canyon NUC, and yes it can be slightly confusing when Intel's 8th gen CPU line actually contains three different architectures (Kaby Lake R/G, Coffee Lake and Cannon Lake).

This unfortunately relates to Windows 11 requirements at the moment, as Microsoft's definition of what an 8th gen Intel CPU is, is different to what Intel's marketing says it is...

 

Microsoft still evaluating 7th gen Intel CPU support (and when they say 7th gen, I assume they are relating to Kaby Lake architecture) as per the blog below, so a lot could change yet.

https://blogs.windows.com/windows-insider/2021/06/28/update-on-windows-11-minimum-system-requirement...

LeonWaksman
Super User
6,121 Views

Is nothing wrong with your NUC. Every one with Hades Canyon get this message.  You are right, the Intel Core i7-8809G is not on Windows 11 Supported Intel Processors list. Does it means that Windows 11 will not run on Hades Canyon ? It is to early to say.

 

Leon

 

ClariceStarling
Valued Contributor II
6,113 Views

Here's the likely problem ... under specs, Hades Canyon 8i7HVK NUC doesn't have TPM:

 

ClariceStarling_0-1624695041626.png

 

ClariceStarling
Valued Contributor II
6,090 Views

Some people say enable  PTT in the BIOS, but there seems to be some disagreement as to whether that will work.  As Leon indicated, we will just have to wait and see!

ClariceStarling
Valued Contributor II
6,077 Views

The Intel Platform Trust Technology (PTT) architecture, first introduced in 2013 on 4th generation chips, implements TPM functionality within the CPU. PTT fully supports all Microsoft’s requirements for firmware Trusted Platform Module (fTPM) 2.0 specification.

Given this, the preliminary conclusion is that PTT is going to work for Windows 11, but you have to enable it in the bios.  However, there could still be other Windows 11 issues ... just the TPM thingy won't be one of them!

powerarmour
Valued Contributor I
6,030 Views

@ClariceStarling wrote:

Given this, the preliminary conclusion is that PTT is going to work for Windows 11, but you have to enable it in the bios.  However, there could still be other Windows 11 issues ... just the TPM thingy won't be one of them!


Correct, TPM 2.0 at least isn't an issue on the Hades Canyon NUC as it supports PTT.

powerarmour
Valued Contributor I
6,063 Views

I wouldn't worry about it too much, you'll also notice the official lists don't even include Haswell CPU's either (which should be fine):

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...

 

I'd imagine it's just a simple lookup table for now, and these lists are for system builders or OEM's to use as a guide, and are unlikely to actually stop you from installing the final product (provided all other hardware requirements are met).

The biggest spanner in the Windows 11 support works will be the lack of an official up to date Vega M driver, as anything from 2020 surely won't cut the mustard.

Electrichead
Novice
5,338 Views

If you notice, the i7-8809G isn't even on the Windows 10 Compatibility list.  So what gives?  Probably just not in the database in the compatibility checker, but works just fine.  I'm wondering if I can actually install it, but obviously I need another source, as Windows Update will not give it to me.

 

SharathSrinivasan
4,925 Views

It looks like MSFT has left out the i7-8809G processor from their list: https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...while many other 8th Gen chips have been included

 

Looking at the Intel Specs for the Hardies Canyon.. the TPM module has been left out on this implementation.. probably the reason why: https://www.intel.in/content/www/in/en/products/sku/126143/intel-nuc-kit-nuc8i7hvk/specifications.ht...

 

Thou there are some new data coming in that suggest that Windows 11 might still work but some of the security elements would be compromised. watch: https://youtu.be/qeCOcxwLzvs

 

Electrichead
Novice
4,919 Views

I have been able to spin up Windows 11 on a Hyper-V VM on same said NUC.

SharathSrinivasan
4,928 Views

do you use the Virtual TPM in Hyper-V?

 

Electrichead
Novice
4,925 Views

Yes.  But I have not been able to get networking  to work yet. 

LeonWaksman
Super User
4,918 Views
Electrichead
Novice
4,910 Views

Thanks.  I'll check it out when I get a chance.  I'm sure its just a switch configuration issue or something glitched in my network stack.  I have a lot more experience with VMWare than I do Hyper-V, but this is my home machine and I'm not licensed for VMWare Workstation Pro on it.

The Windows 11 VM was built from the leaked ISO.  Trying to see if I can get it to update.

I'm 99% confident that Windows 11 will run on the Hades Canyon NUC, its probably just a database omission, perhaps due to them not being able to actually test that processor.  After all, its not on the Windows 10 Compatibility list either. 

Electrichead
Novice
4,696 Views

Well I woke up this morning and found Windows 11 on my Hades Canyon NUC.  On bare metal, not virtual.  PTT is enabled in the BIOS of course, other than that, its just built with a Samsung 970 EVO+ M2 and 32GB of the fastest memory I could find at the time of build.  Working well so far.

Guess that answers that, huh?

powerarmour
Valued Contributor I
4,672 Views
powerarmour
Valued Contributor I
4,129 Views

FWIW though, the latest check tool does seem to suggest that the i7-8809G is compatible now (though I'm already running the Win11 Beta here):

W11-healthcheck

 

 

 

AlHill
Super User
4,127 Views

Thanks for the info.   Also, the i7-8809G is now on the supported processor list.

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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