I just received a Hades Canyon NUC8i7HVK and it is working great with one issue. When I go into the Radeon RX Vega M Settings and select the "Display" tab, I see an notification that states Radeon Freesync Not Supported.
I am using a ASUS MG278Q WQHD, 1ms 27-Inch FreeSync Gaming Monitor and it is connected via a HDMI 2.0 cable. I have reloaded drivers, replaced the HDMI cable and I am still seeing the Not Supported message. I have been unable to find anyone else reporting this issue.
I did use this same monitor on another PC with a Radeon RX580 and FreeSync works fine there using a Display port cable. As the Intel NUC doesnt have a DP interface I am unsure if this is the issue (versus using HDMI).
Is there anything I am missing here? Very confused.
Not sure what you are talking about; the Hades Canyon NUC has two DP interfaces (on the back panel). They use the mini-DP connector, so a conversion dongle may be necessary
Is this your problem Do you have the Monitor Drivers installed And I think you can get a Display Port Adaptor for HDMI to Display Port
Not sure if it will work but at only a few dollars worth a shot
Or this one may work Better for what you want
In order to have FreeSync supported, your monitor should be connected to DisplayPort. See the second line in this table: https://www.amd.com/en/products/freesync-monitors Freesync Monitors | AMD
On the back panel of you NUC, you have two miniDP receptacle and two Type C receptacle. The Mini DisplayPort and Type C connectors are compliant with the DisplayPort 1.2 specification and have a maximum supported resolution of 4096 x 2160 @ 60Hz 24bpp. You can use one of those outputs to connect your monitor. In order to connect your monitor to one of miniDP ports, use miniDP to DP cable - no need for any dongles.
Thank you Alan, Scott, Ruuti and Leon!!!!
The answer seems to have been staring me int he face and I missed it. I did go through the monitor user guide and of course it never mentions anyway that FreeSync only works on DP....
I have ordered a mini to full DP cable and will have it tomorrow. Will respond here again once I am able to verify that this is the fix, though I assume it is. Many thanks!!!
Thank you all! I can confirm the DP to mini DP cable fixed this issue. Freesync appears to not be supported on HDMI with this monitor. Thank you all for your help!!!!