Hades Canyon esxi Nic driver

[sorre1]

Hi Champions

I have recently got hold of a Hades Canyon and installed esxi 6.7, installed bios 58.

Only one network adapter (vmnic1) has a status of connected, the 2nd adapter (vmnic0) is showing as 'notconnected' I have reversed cables to rule out a cabling issue. The Nic lights are flashing green at both ends. I have attached the esxi 'configure management network' menu screenshot and also a the view from the esxi client which permanently shows link down.

Can anyone advise on possible issue and next troubleshooting steps please?

[Alberto_R_Intel]

sorre1, Thank you for posting in the Intel® Communities Support.

In reference to this scenario, we just wanted to verify a few details on this case:

How many Intel® NUCs do you have that are showing the same symptoms?

What would you consider will be the impact of the Intel® NUC not working properly?

Just to let you know, there is a newer BIOS version for the Hades Canyon, it is version 0059, please install it and let us know if the issue persists:

https://downloadcenter.intel.com/download/29206/BIOS-Update-HNKBLi70-86A-?product=126143

Also, if the Intel® NUC is booting to Windows*, could you please provide the SSU report so we can verify further details about the components in your platform, to attach the report, once you choose "reply" select the "clip" icon on the lower-left corner

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 

If the Intel® NUC is not booting, could you please confirm the specific model of it?

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

[sorre1]

Hi Albert Thanks for the response. This turned out to be a configuration mistake within esxi. Kind regards sorre1

[Alberto_R_Intel]

Hi sorre1, Thank you very much for letting us know those updates.

Perfect, excellent, it is great to hear that the problem was related to a configuration mistake within esxi and now it is working properly.

Any other inquiries, do not hesitate to contact us again.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel